FREQUENTLY ASKED QUESTIONS
General Information
Shipper FAQ
Carrier FAQ
CarrierPoint Solution FAQ
Information Systems FAQ
INFORMATON SYSTEMS
Q. How long does it take to start using the system?
Q. Our systems are currently not compatible with the Internet. We do not have a budget large enough to incorporate third party integration packages or consulting fees. How does CarrierPoint handle integration between systems?
Q. How can I be certain my information is safe?
Q. How long does it take to start using the system?
A. Once you are approved, you can configure your preferences (including regions/lanes of traffic covered) and begin using our service immediately. For shippers, time to integrate your TMS varies depending on which TMS you are using, available integration resources and volume of shipments. Shippers using a TMS that is not part of CarrierPoint's Preferred Partner Program may require more time setting up automatic feeds to CarrierPoint.
Q. Our systems are currently not compatible with the Internet. We do not have a budget large enough to incorporate third party integration packages or consulting fees. How does CarrierPoint handle integration between systems?
A. CarrierPoint realizes that companies such as yours have developed substantial in-house IT expertise over the years, and want to utilize these talents to their fullest. As a result, we provide the Open Messaging Systems InterfaceSM (OMSI) toolkit to assist in integration. This toolkit provides several packages that can be used to integrate with the CarrierPoint platform. All of the packages provide a secure interface to CarrierPoint's solutions, with full encryption, authentication and guaranteed message delivery. OMSI packages can be implemented and maintained by your IT personnel, even if they do not have Internet development experience.
Q. How can I be certain my information is safe?
A. CarrierPoint has extensive experience in data, Internet and information-exchange security. We use the latest encryption, certificate and data connectivity methods to ensure information within our service is secure. CarrierPoint has chosen to partner with a world class ISP for the hosting and maintenance of our database and web application servers because of their unparalleled security. Additionally, companies have control over what information users can access.
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