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Improve Dispatcher Efficiency       <<  Enhance Carrier Relationships>>

Manage the exceptions, let the software do the rest…

No-Touch Tendering: Let your low-cost carriers decide if they can take loads! CarrierPoint’s SelecTender allows configurable tendering templates based on least-cost, relative cost, carrier commitments, or overall preference, or any combination, to be sure loads are covered quickly and with the right carrier – all in a ‘touch-free’ environment.

Complete Carrier Control: You always have complete control over when, how and to whom loads are tendered – but it is done automatically according to parameters you pre-set. You control
  • Which carriers are notified of which loads
  • The order they see them (least-cost, sequentially, simultaneously or randomly if rates are within X% of each other, etc.)
  • How long they see them for before CarrierPoint progresses to the next carrier(s)
  • Whether the load is released to a Private Trading Network for spot bidding if your core carriers cannot cover the load.
Exception Notification: CarrierPoint’s ActiveTrack feature ensures that the right people are notified when something is wrong, whether it is a Dispatcher, a Customer Service rep that is responsible for a major account, or a customer. Notifications can be automatically triggered for events such as “Missed Appointment”, “Load Not Covered”, or “Delivery Confirmation not received from carrier”, as well as many others, based on user preferences.



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